Applicable Law & Jurisdiction

Legal Framework Governing Our Services and Your Rights

Last Updated: January 12, 2026

Important Legal Notice

By using our website, services, or purchasing our products, you agree to be bound by the terms outlined in this document. Please read carefully before proceeding.

This document establishes the legal framework under which TIMSA TOURISM LLC operates and governs all interactions, transactions, and services provided through our platform. Understanding these terms is essential for all parties involved in any transaction with our company.

1. Governing Law

All activities, services, products, and transactions provided by TIMSA TOURISM LLC are governed exclusively by:

  • The Federal Laws of the United Arab Emirates
  • The Local Laws and Regulations of the Emirate of Dubai
  • UAE Consumer Protection Law (Federal Law No. 15 of 2020)
  • UAE Electronic Transactions and Commerce Law (Federal Law No. 46 of 2021)

2. Exclusive Jurisdiction

Any and all disputes arising from or related to the use of our services, website, products, or any transactions conducted with TIMSA TOURISM LLC shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates. By engaging with our services, you irrevocably submit to this jurisdiction.

Competent Courts:

Dubai Courts (Civil Division) shall have exclusive jurisdiction over any legal matters arising from your relationship with TIMSA TOURISM LLC.

3. Regulatory Compliance

TIMSA TOURISM LLC operates in strict compliance with all applicable UAE regulations and maintains the highest standards of legal and ethical business practices.

Tourism Regulations:

  • Department of Economy and Tourism (DET) guidelines
  • UAE Maritime Authority regulations for charter operations
  • Dubai tourism industry standards and requirements

Consumer Protection:

  • UAE Consumer Protection Law compliance
  • Electronic Commerce regulations
  • Data Protection and Privacy standards

4. International Customers

For customers accessing our services from jurisdictions outside the United Arab Emirates:

  • UAE law exclusively governs all transactions regardless of your country of residence
  • You are responsible for compliance with your local laws regarding the purchase and use of our services
  • International customers consent to the exclusive jurisdiction of Dubai courts for any disputes

5. Dispute Resolution Process

We believe in resolving disputes efficiently and fairly. The following process applies to any disagreements:

1

Step 1: Direct Communication

Contact our customer service team to attempt an amicable resolution within 14 business days.

2

Step 2: Formal Complaint

If unresolved, submit a formal written complaint to our management for review within 30 days.

3

Step 3: Legal Proceedings

If all informal resolution attempts fail, either party may initiate legal proceedings in Dubai Courts.

6. Limitation of Liability

Subject to UAE law, TIMSA TOURISM LLC's liability is limited as follows:

  • Our maximum liability shall not exceed the amount paid for the specific service or product in question
  • We are not liable for indirect, consequential, or incidental damages except where prohibited by law
  • Force majeure events absolve us from liability for non-performance or delayed performance

7. Amendments to This Policy

TIMSA TOURISM LLC reserves the right to amend this legal framework at any time. Changes become effective upon posting to our website. Continued use of our services after any amendments constitutes acceptance of the revised terms. We recommend reviewing this page periodically.

For legal inquiries, questions about this policy, or to report any concerns, please contact our legal department.

Legal Department: timsatourismllc@gmail.com | +971 58 6301693